A studio that does the work itself.
Smart Web Works is a small Melbourne studio: websites, search, marketing and an AI receptionist, all built in-house for service businesses like the one we used to run.
Built by people who’ve
run a service business.
Before Smart Web Works was a studio, we ran a local service business ourselves. We know what it’s like to quote jobs from a ute, lose a lead because the phone rang out, and pay an agency good money for a template site that did nothing.
So we built the studio we wished existed: one place that designs the website, gets it found on Google, runs the marketing — and answers the phone-shaped gap in between with an AI receptionist we engineered ourselves. Ten-plus years of software experience, pointed at businesses like the ones we came from.
We’re deliberately small. Every site is built by the same hands, every client has a direct line, and nothing gets handed to a junior or shipped offshore.
- Based in
- Melbourne, VIC
- Years in software
- 10+
- Sites live
- 6 + counting
- Account managers
- Zero
Four things we don’t bend on.
You own everything
The design, the code, the content, the domain — yours from day one. If you ever want to leave, you take it all with you. Nothing held hostage.
No lock-in, ever
Everything is month-to-month or one-off. If the work isn’t paying for itself, you stop. We’d rather earn the next month than trap you in a contract.
A direct line
No account managers, no juniors, no being passed around. You deal with the people doing the work, and you get replies within a couple of hours.
We build it ourselves
Sites, SEO, ads and the AI receptionist — built and run in-house, not outsourced or white-labelled. When something needs fixing at 9pm, we fix it.
Don’t take
our word for it.
Google reviews
They just got what we were after. The site looks sharp, loads fast, and we’ve had a noticeable jump in enquiries since it went live.
Working remotely was seamless. They understood our brand straight away and delivered a site that reflects the premium service we offer.
Handled the website, the Google listing and the ads — all in one place. Way easier than juggling three different people.
Replies within the hour, every time. After dealing with big agencies, working with someone who actually picks up is a relief.
They just got what we were after. The site looks sharp, loads fast, and we’ve had a noticeable jump in enquiries since it went live.
Working remotely was seamless. They understood our brand straight away and delivered a site that reflects the premium service we offer.
Handled the website, the Google listing and the ads — all in one place. Way easier than juggling three different people.
Replies within the hour, every time. After dealing with big agencies, working with someone who actually picks up is a relief.
We needed something simple that gets customers calling us. The enquiries started coming in within the first week.
Fast, no jargon, and the website paid for itself in a month. We’re now ranking for searches we never showed up for before.
Honest advice from the start. They told us what we actually needed instead of selling us the most expensive option.
The phone genuinely rings more. That’s the only metric I care about, and they delivered it.
We needed something simple that gets customers calling us. The enquiries started coming in within the first week.
Fast, no jargon, and the website paid for itself in a month. We’re now ranking for searches we never showed up for before.
Honest advice from the start. They told us what we actually needed instead of selling us the most expensive option.
The phone genuinely rings more. That’s the only metric I care about, and they delivered it.
Sound like your kind of studio?
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