AI receptionist

The receptionist that never clocks off.

Trained on your business. Answers on SMS, email and web chat in seconds — quoting jobs, booking them in, and handing over to you whenever you want. It's answering real customers for our clients right now.

AI solutions

The enquiry came in
at 9:47pm. It answered.

Half the leads a service business loses are the ones nobody answered in time. Our AI receptionist replies on SMS, email and web chat in seconds, quotes the job, and books it in, then hands the conversation to you whenever you want it.

Answers in seconds, 24/7

Customers message at 9pm, on weekends, while you’re under a car. The AI replies straight away, so the lead never goes cold.

Trained on your business

It knows your services, prices, service area and how you like to talk to customers. Not a generic chatbot script.

Quotes, books, follows up

It collects photos and job details, gives ballpark quotes, locks in bookings and chases the ones that go quiet.

Hands over when it matters

Anything sensitive or unusual comes straight to you. You approve, the AI sends. You stay in control of your customers.

Start a project

Not theory: it’s answering real customers for Melbourne Scratch Repairs right now.

M

Melbourne Scratch Repairs

AI receptionist · replies in seconds

Tuesday · 9:47 PM

Hi, do you fix scratches in Preston? Someone keyed my rear door today 😩
9:47 PM
We do, and Preston is in our service area. Text through a quick photo of the damage and I’ll sort a quote for you.
AI · 9:47 PM
Photo of the scratch Here you go
9:51 PM
Thanks, that looks very fixable. We come to you, most jobs take a couple of hours. Would Thursday morning at your place suit?
AI · 9:51 PM
Thursday works 👍
9:53 PM
Booked: Thursday 9:30am, Preston. You’ll get a confirmation text with everything in it. See you then!
AI · 9:53 PM

Illustrative conversation. The booking flow shown is exactly what our AI runs live for clients today.

Getting started

Live in days, not months.

  1. 01

    We train it on your business

    Your services, prices, service area and how you talk to customers. We build the knowledge base with you — it takes days, not months, and you approve how it sounds.

  2. 02

    It goes live on your channels

    SMS, email and your website chat. Your existing number stays. From then on, every enquiry gets an answer in seconds — including the 9pm and Sunday ones.

  3. 03

    You stay in control

    Read every conversation it has. Anything sensitive or unusual comes straight to you instead of being guessed at, and you can adjust how it handles things any time.

Channels

Wherever customers
reach you.

SMS

Customers text your number, the AI replies in seconds — photos, quotes, bookings.

Email

Enquiry emails get a proper reply, not an auto-acknowledgement that goes nowhere.

Web chat

A chat widget on your site that actually answers, instead of collecting emails for later.

Missed calls

Can’t pick up? The caller gets an instant text back and the AI takes it from there.

Day to day, it handles
  • Quote requests, with photos
  • Bookings & rescheduling
  • Hours, pricing & service-area questions
  • Chasing quotes that went quiet
  • Capturing every lead’s details
  • Anything unusual → handed to you

And it logs everything — every conversation lands in one inbox you can read any time.

Common questions

Things people
always ask.

Do you only build websites, or the marketing too?

Websites, AI and marketing. We design and build the site, can put an AI receptionist behind it that answers your customers 24/7, get you ranking on Google with honest SEO, and run the ads that bring customers in. Start with just a website and add the rest later, or do it all from day one.

What exactly is the AI receptionist?

An AI assistant trained on your business: your services, prices, service area and tone. It answers customers on SMS, email and web chat within seconds, collects job details and photos, gives quotes, books jobs in, and follows up on the ones that go quiet. It already runs live for our clients, answering real customers every day.

Will the AI say something stupid to my customers?

This is the question everyone asks, and it’s the right one. The AI only talks about what it’s been trained on, and anything sensitive or unusual gets passed straight to you instead of guessed at. You can review conversations any time, and you stay in control. If it doesn’t know, it says a human will follow up. It never bluffs.

What does a website cost?

Builds start at $499 for a focused service-business site, and every job is quoted fixed, in writing, within 24 hours of your brief. No hourly billing, no surprises later — and hosting is free for most sites, so there’s no monthly bill just to stay online.

How long does a website take?

Most builds are live in around 5 working days once we’ve got your content. SEO foundations and tracking go in at launch, so you’re visible from the start — the ranking and ad results then build over the following weeks.

Do I really own the website?

Yes. The design, content and code are yours once it’s paid in full, and the domain is in your name from day one. If you ever want to take everything elsewhere, you can. We’re not holding anything hostage.

Is there a lock-in contract for SEO or marketing?

No. Everything is month-to-month or one-off. If the work isn’t paying for itself, you stop — no cancellation fees, no minimum term. We’d rather earn the next month than trap you in a contract.

How does SEO pricing work?

We scope it to your goals and quote a flat monthly figure up front — no vague “it depends” or padded hours. You get a plain-English report each month showing what moved and what we did. No black-hat shortcuts that get you penalised later.

What about ongoing hosting and changes?

Hosting is free for most service-business sites (Cloudflare’s free tier). Small post-launch tweaks are free for the first 30 days; after that, edits are flat-rate per job — email what you need, we quote it, turn it around in a day or two.

What if I don’t like the first design?

Full refund. We draft a first version — if you don’t approve it, we refund the deposit and walk away. No hard feelings, no “let’s try one more revision”. We’d rather you say no early than pay for something you don’t love.

Why work with you instead of a big agency?

You deal with the person actually doing the work — no account managers, no juniors, no being passed around. Replies in under a couple of hours, honest advice, and one studio handling web, search and marketing so nothing falls between the cracks.

Still got a question? Email us →

Want it answering your customers?

Tell us about your business and we'll show you exactly what it would say, before anything goes live.

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