Start a project with Smart Web Works
Tell us where you
want to grow.
A quick brief to scope what you need — website, AI receptionist, SEO, marketing, or the lot. We’ll tell you honestly what we’d do, what it costs, and how long it takes. No sales pitch, no pressure.
Email us directly
hello@smartwebworks.com.au
Email or the form both land in the same inbox — we reply within a couple of hours during AU business hours.
Based in Melbourne, Australia · Working with businesses Australia-wide
What happens next.
- 01
We read your brief
A real person reads it the same day — usually within a couple of hours during AU business hours.
- 02
You get a plan + quote
Within 24 hours: what we’d build, what we’d skip, and exactly what it costs. Fixed price, in writing.
- 03
You decide
Take it, ask questions, or walk away. If you don’t approve the first design, the deposit comes back.
Things people
always ask.
Do you only build websites, or the marketing too?
Websites, AI and marketing. We design and build the site, can put an AI receptionist behind it that answers your customers 24/7, get you ranking on Google with honest SEO, and run the ads that bring customers in. Start with just a website and add the rest later, or do it all from day one.
What exactly is the AI receptionist?
An AI assistant trained on your business: your services, prices, service area and tone. It answers customers on SMS, email and web chat within seconds, collects job details and photos, gives quotes, books jobs in, and follows up on the ones that go quiet. It already runs live for our clients, answering real customers every day.
Will the AI say something stupid to my customers?
This is the question everyone asks, and it’s the right one. The AI only talks about what it’s been trained on, and anything sensitive or unusual gets passed straight to you instead of guessed at. You can review conversations any time, and you stay in control. If it doesn’t know, it says a human will follow up. It never bluffs.
What does a website cost?
Builds start at $499 for a focused service-business site, and every job is quoted fixed, in writing, within 24 hours of your brief. No hourly billing, no surprises later — and hosting is free for most sites, so there’s no monthly bill just to stay online.
How long does a website take?
Most builds are live in around 5 working days once we’ve got your content. SEO foundations and tracking go in at launch, so you’re visible from the start — the ranking and ad results then build over the following weeks.
Do I really own the website?
Yes. The design, content and code are yours once it’s paid in full, and the domain is in your name from day one. If you ever want to take everything elsewhere, you can. We’re not holding anything hostage.
Is there a lock-in contract for SEO or marketing?
No. Everything is month-to-month or one-off. If the work isn’t paying for itself, you stop — no cancellation fees, no minimum term. We’d rather earn the next month than trap you in a contract.
How does SEO pricing work?
We scope it to your goals and quote a flat monthly figure up front — no vague “it depends” or padded hours. You get a plain-English report each month showing what moved and what we did. No black-hat shortcuts that get you penalised later.
What about ongoing hosting and changes?
Hosting is free for most service-business sites (Cloudflare’s free tier). Small post-launch tweaks are free for the first 30 days; after that, edits are flat-rate per job — email what you need, we quote it, turn it around in a day or two.
What if I don’t like the first design?
Full refund. We draft a first version — if you don’t approve it, we refund the deposit and walk away. No hard feelings, no “let’s try one more revision”. We’d rather you say no early than pay for something you don’t love.
Why work with you instead of a big agency?
You deal with the person actually doing the work — no account managers, no juniors, no being passed around. Replies in under a couple of hours, honest advice, and one studio handling web, search and marketing so nothing falls between the cracks.
Still got a question? Email us →